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Dr. Wallace E. Boston School of Business

Employee Relations and Engagement

Online Undergraduate Certificate in Employee Relations and Engagement

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$0 Application Fee
$0 Transfer Credit Evaluation
$0 Textbooks & eBooks

About This Program

Explore techniques to motivate employees with an undergraduate certificate in employee relations and engagement from American Public University (APU).

APU’s employee relations certificate is designed to help you create a work environment that boosts employee morale and productivity. Coursework focuses on organizational change, conflict resolution, motivation, and leadership. 

This online certificate program helps build skills in interpersonal communication, relationship management, and cultural awareness. It also supports managers involved with change management initiatives and those interested in implementing counseling, coaching, and mentoring programs to encourage healthy interaction among coworkers. 

The employee relations and engagement certificate program features faculty who bring real-world experience and knowledge about employee relations and human resource management to your learning.

NOTE: This program does not qualify for federal student aid.

What You Will Do

  1. Discuss how proactive employee relations strategies lead to organizational success and increase employee morale
  2. Explore how to get buy-in for change management initiatives within organizations
  3. Describe how counseling/coaching/mentoring programs encourage healthy workplace relationships
  4. Identify how to prevent inappropriate or unlawful workplace behavior using employee relations strategies
  5. Develop a custom business model to decrease employee turnover and improve employee communication using learned strategies

Program at a Glance

Number of Credits
15
Transfer up to 9 credits
Cost Per Credit
$350 | $250*
$315**
*with Preferred Military Rate
**with Veteran Grant
Courses Start Monthly
Online
and vary from 8 to 16 weeks

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Program Requirements Printable Catalog Version

Must take all courses for this section.

Course ID: 2968

|
This course focuses on the principles, practices, and processes of dispute and conflict resolution. The course draws on interdisciplinary materials from social science, decision theory, management/labor relations, law, and others. Course curriculum incorporates a review of non-binding dispute resolution strategies such as negotiation and mediation, binding strategies including arbitration, and psychological challenges to overcoming conflict such as cognitive perception biases.
Registration Dates Course Dates Session Weeks
09/25/23 - 03/01/24 03/04/24 - 04/28/24 Winter 2024 Session D 8 Week session
10/30/23 - 03/29/24 04/01/24 - 05/26/24 Spring 2024 Session B 8 Week session
11/27/23 - 05/03/24 05/06/24 - 06/30/24 Spring 2024 Session I 8 Week session
12/25/23 - 05/31/24 06/03/24 - 07/28/24 Spring 2024 Session D 8 Week session
01/29/24 - 06/28/24 07/01/24 - 08/25/24 Summer 2024 Session B 8 Week session
02/26/24 - 08/02/24 08/05/24 - 09/29/24 Summer 2024 Session I 8 Week session

Course ID: 2972

|
This course will explore the historical evolution and current state of employment relations theory. Workplace democracy, the source of workplace conflict, alienation, the evolution of class, collective bargaining, and other issues are discussed from a variety of perspectives. Students will become familiar with terminology and practices such as employee-employer relationships in non-unionized and unionized settings; problems and theories of union organizing, collective bargaining, and contract administration
Registration Dates Course Dates Session Weeks
09/25/23 - 03/01/24 03/04/24 - 04/28/24 Winter 2024 Session D 8 Week session
10/30/23 - 03/29/24 04/01/24 - 05/26/24 Spring 2024 Session B 8 Week session
11/27/23 - 05/03/24 05/06/24 - 06/30/24 Spring 2024 Session I 8 Week session
12/25/23 - 05/31/24 06/03/24 - 07/28/24 Spring 2024 Session D 8 Week session
01/29/24 - 06/28/24 07/01/24 - 08/25/24 Summer 2024 Session B 8 Week session
02/26/24 - 08/02/24 08/05/24 - 09/29/24 Summer 2024 Session I 8 Week session

Course ID: 5339

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Students will learn tactics to improve the work environment so that all employees feel included, supported, and valued. Students will learn effective approaches to biases and conflict related to diversity. In a course project, students will recommend inclusion strategies to maximize employee performance, creativity, and innovation.
Registration Dates Course Dates Session Weeks
09/25/23 - 03/01/24 03/04/24 - 04/28/24 Winter 2024 Session D 8 Week session
10/30/23 - 03/29/24 04/01/24 - 05/26/24 Spring 2024 Session B 8 Week session

Course ID: 2934

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Successful organizations strive to hire the best talent and seek innovative strategies on how to retain them. Leaders attempt to create an environment that is appealing by soliciting feedback on what motivates them to stay. This course examines the field of organizational behavior and the various research strategies in areas such as personality, motivation, values, stress, leadership skills, power bases, and communication. It is designed to explore the attitudes and behavior of leaders and employees. The course examines decision-making and risk management techniques incorporating accounting and financial concepts.
Registration Dates Course Dates Session Weeks
09/25/23 - 03/01/24 03/04/24 - 04/28/24 Winter 2024 Session D 8 Week session
10/30/23 - 03/29/24 04/01/24 - 05/26/24 Spring 2024 Session B 8 Week session
11/27/23 - 05/03/24 05/06/24 - 06/30/24 Spring 2024 Session I 8 Week session
12/25/23 - 05/31/24 06/03/24 - 07/28/24 Spring 2024 Session D 8 Week session
01/29/24 - 06/28/24 07/01/24 - 08/25/24 Summer 2024 Session B 8 Week session
02/26/24 - 08/02/24 08/05/24 - 09/29/24 Summer 2024 Session I 8 Week session

Course ID: 2928

|
The realities of organizational change affect every individual, every business, and every government. Change and transformation are constants in today's global and technical environment. This course explores theories and concepts which explain how to gain acceptance and buy-in for change management initiatives within organizations. If management and employees accept these changes, the impact will be beneficial and less disruptive to daily operations. Whether the change is as small as the implementation of a new financial system or as big as a plant move across the country, the implementation process necessitates planning and communication to ensure success.
Registration Dates Course Dates Session Weeks
09/25/23 - 03/01/24 03/04/24 - 04/28/24 Winter 2024 Session D 8 Week session
10/30/23 - 03/29/24 04/01/24 - 05/26/24 Spring 2024 Session B 8 Week session
11/27/23 - 05/03/24 05/06/24 - 06/30/24 Spring 2024 Session I 8 Week session
12/25/23 - 05/31/24 06/03/24 - 07/28/24 Spring 2024 Session D 8 Week session
01/29/24 - 06/28/24 07/01/24 - 08/25/24 Summer 2024 Session B 8 Week session
02/26/24 - 08/02/24 08/05/24 - 09/29/24 Summer 2024 Session I 8 Week session

Courses Start Monthly

Next Courses Start Dec 2
Register by Nov 29
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Admission Requirements

  • All APU undergraduate programs require a minimum of a high school diploma or equivalent (i.e., GED).
  • Please read all undergraduate admission requirements before applying to this program and be prepared to submit the required documentation.
  • There is no fee to complete the APU admission application for this program. View steps to apply.

Need Help?

Selecting the right program to meet your educational goals is a key step in ensuring a successful outcome. If you are unsure of which program to choose, or need more information, please contact an APU admissions coach at 877-755-2787 or [email protected].

Quality Education Should Be Affordable

So you can focus on the opportunities ahead, without the financial burden of more expensive schools who are not as invested in your success. Learn more about paying for school.

Consumer Information

1The University reserves the right to accept or deny credits according to policies outlined on our University website. Please see the University’s transfer credit policy webpage for complete information.

1The University reserves the right to accept or deny credits according to policies outlined on our University website. Please see the University’s transfer credit policy webpage for complete information.

Disclosures

Maryland Residents learn more about costs, completion rates, median debt, and more.

 

*Cost Per Credit Hour

American Public University's Preferred Military Rate is $250 per credit hour for all undergraduate and master's-level courses. This rate is available to all U.S. active-duty servicemembers, National Guard members, Reservists, and military families, including parents, spouses, legal partners, siblings, and dependents.
See all military student benefits.

Cost of Attendance

Learn more about American Public University's cost components and full cost of attendance.