Maintaining Contact Information

The doctoral programs utilize a student's mycampus email address as the primary mode of communication and expect doctoral students to access this address. This is to ensure that our offices can communicate with students regarding pending academic actions, document requirements, financial alerts, engagement opportunities, etc. There will be times when the communication students receive is time-sensitive and may require action on a student's part.

While in class, instructors will communicate with students using their MyCampus email address. Students can access their MyCampus email via the Office 365 tool, which is on the home page of all courses. Logging onto MyCampus email requires a username, password, and a second identity verification means via a mobile phone or other phone.

APUS will also use the following methods to communicate with students:

Email
Mailing Address
Personal Email
MyCampus Email
Phone (home/mobile)
Text Message (mobile)
eCampus Alerts
Announcements in the classroom

Per university information security policy, students cannot establish automated rules in their MyCampus account to automatically forward email to a personal or business account. Students can manually forward single emails.

The university uses a student's mailing address, provided during the application process, to determine their location at the time of enrollment.

Students are required to maintain current contact and location information in their student record as long as they are an active student. Students may update their contact information via the Edit Profile link in the dropdown next to their name at the top of their eCampus.

Students will receive emailed invitations to share their feedback with us through various surveys about their experiences with the university, their needs as a student, etc. Although students are required to receive the emailed survey invitations, participation in a survey is voluntary. We value and encourage student participation in our surveys, as student feedback plays a significant role in our continuous improvement processes. If students have any questions about the survey process, please contact [email protected].

If students are disenrolled or have graduated, and do not wish to have APUS contact them again, students may submit a Do Not Contact request by emailing us at [email protected]. Doing so will remove a student's email address from our student record system so that they no longer receive any emails from the University.