Last Revision: January 24, 2025
Shipping of Diplomas
Once students receive final clearance for their program, they will be scheduled to have their degree conferred during the next conferral or award date listed in the Application Deadlines section.
In order to receive final clearance, it is necessary to have cleared all audits on the graduation checklist. This includes:
- Financial Audit
- Library Materials Audit
- Any Required Financial Aid Exit Counseling
Diplomas
Within two weeks of a student's degree conferral, a digital diploma will be emailed to the primary email address on the student record. Within six weeks after a student's degree conferral, the diploma will be mailed to the mailing address on the student's record. Please allow an additional 30 days for international shipments.
Students may check the status of their diploma shipment by using the “track delivery” link located on their Parchment Award learner account. If a student has not received their diploma within 6 weeks of their conferral date, please send an email to [email protected] for additional information.
Diplomas contain the following information
- Student Name as listed on the graduation application - Please Note: Only a student's legal name may appear on the diploma. No titles or ranks will be included. If a student's legal name has changed since applying to the school, they must update their student record by providing legal documentation of the name change to [email protected].
- The APUS institution the student attended (American Military University or American Public University).
- The student's degree program level and program name (Concentrations are not listed on the diploma).
Copies of the Diploma
Students may place orders for additional copies of their final diplomas before or after their conferral date. The cost of each additional diploma is $35. To place an order for an additional diploma, students must use the Additional Diploma Request Form located in the FORMS menu in their ecampus portal. Additional diploma orders will not be sent out until after a student's degree has been conferred.
Diploma Reshipments
Students will be notified by email at the time of academic clearance and final clearance reminding them to confirm or update their email and mailing address on their student record.
If APUS needs to reship a diploma because a student's mailing address in their record was not current, the student must submit the Additional Diploma Request Form for reshipment of their diploma. Students will be responsible for paying the $35 fee, which will be used towards the cost of materials and reshipment.
Note: Students should allow up to 6 weeks for processing AFTER we receive payment confirmation. If a student's payment confirmation is received after the 4th of the month, please allow an additional 2 weeks for processing. A digital diploma is also provided with each additional diploma request order.
Questions regarding the shipment of diplomas should be directed to [email protected].