Last Revision: October 29, 2024
State Agencies Higher Education Complaint Contact Information
Updated: April 2023
Alabama Commission on Higher Education
100 North Union Street, Suite 782 | Montgomery, AL 36104
334.242.1988
https://www.ache.edu/wp-content/Sara/StudentComp.pdf
Alaska Commission on Postsecondary Education
PO Box 110505 | Juneau, AK 99811-0505
800.441.2962 / 907.465.2962
https://acpe.alaska.gov/ConsumerProtection?_ga=2.27728764.1590079954.1596197704-1784540995.1595246989
Arizona State Board for Private Postsecondary Education
1740 W. Adams, Suite 3008 | Phoenix, AZ 85007
602.542.5709
https://ppse.az.gov/complaint
Arkansas Department of Higher Education | ICAC Coordinator
423 Main Street, Suite 400 | Little Rock, AR 72201
501.371.2000
https://sbpce.wufoo.com/forms/form-8040-complaint-form/
California Bureau of Private Postsecondary Education
P.O. Box 980818 | West Sacramento, CA 95833-088
916.431.6959
http://www.bppe.ca.gov/enforcement/complaint.shtml
Colorado Department of Higher Education
1600 Broadway, Suite 2200 | Denver, CO 80202
303.862.3001
https://highered.colorado.gov/students/how-do-i/file-a-student-complaint
Connecticut Office of Financial & Academic Affairs for Higher Education
450 Columbus Blvd., Suite 707 | Hartford, CT 06105-2326
860.947.1800
http://www.ctohe.org/StudentComplaints.shtml
Delaware Department of Education Higher Education Office
John G. Townsend Building | 401 Federal St., Suite 2 | Dover, DE 19901
302.735.4120
https://www.doe.k12.de.us/sara
The Education Licensure Commission
1050 First Street, NE | Washington, DC 20002
202.727.6436
http://osse.dc.gov/service/public-complaints
Florida Department of Education | Commission for Independent Education
325 W. Gaines Street, Suite 1414 | Tallahassee, FL 32399-0400
850.245.0505
https://www.fldoe.org/about-us/office-of-the-inspector-general/file-a-complaint.stml
Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl., #220 | Tucker, GA 30084-5334
770.414.3300
https://gnpec.georgia.gov/student-resources/student-complaints
Hawaii Post-secondary Education Authorization Program
P.O. Box 541 | Honolulu Hawaii 96804
808.586.7327 | 808.586.2856
http://cca.hawaii.gov/hpeap/forms/student-forms/
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street, 3rd Floor | Boise, ID 83720-0037
208.334.2270
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/
Illinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333 | Springfield, Illinois 62701-1404
217.782.2551 | 888.261.2881
http://complaints.ibhe.org/
Indiana Commission for Higher Education – Board of Proprietary Education
Attn: Complaints
101 W Ohio Street, Suite 300 | Indianapolis IN 46204-1984
317.232.1033
http://www.in.gov/cpe/2329.htm
Iowa College Student Aid Commission | Postsecondary Authorization Team
475 SW 5th Street, Suite D | Des Moines, IA 50309
877-272-4456
https://www.iowacollegeaid.gov/StudentComplaintForm
Kansas Board of Regents
1000 SW Jackson, Suite 520 | Topeka, KS 66612-1368
785.430.4240
https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
Kentucky Council on Postsecondary Education
100 Airport Road | Frankfort, KY 40601
502.573.1555
http://cpe.ky.gov/campuses/consumer_complaint.html
Louisiana Board of Regents
1201 N. Third St., Suite 6-200 | Baton Rouge, LA 70802
225.342.4253
https://www.laregents.edu/sara/
Maine Department of Education, Office of Higher Education
23 State House Station | Augusta, ME 04333-0023
207.624.6600
https://www.maine.gov/doe/learning/highered/sara
Maryland Higher Education Commission
6 N. Liberty St. | Baltimore, MD 21201
410.767.3300 | 800.974.0203
https://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx
Massachusetts Department of Higher Education
One Ashburton Place, Room 1401 | Boston, MA 02108
617.994.6950
https://www.mass.edu/forstufam/complaints/complaints.asp
Michigan Department of Labor and Economic Opportunity | Employment and Training
201 N. Washington Square | Lansing, MI 48913
517.373.6774
https://www.michigan.gov/leo/-/media/Project/Websites/
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350 | St. Paul, MN 55108-5227
651.259.3975 | 800.657.3866
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
Mississippi Commission on College Accreditation
3825 Ridgewood Road | Jackson, MS 39211-6453
601.432.6198
http://www.mississippi.edu/mcca/student_complaint_process.asp
Missouri Department of Higher Education
301W. High Street | P.O. Box 1469 | Jefferson City, MO 65102-1469
573.751.2361
http://dhe.mo.gov/contactus.php
Montana University System
Office of the Commissioner of Higher Education
560 N. Park Ave. | PO Box 203201 | Helena, MT 59620-3201
406.449.9124
http://www.mus.edu/MUS-statement-of-complaint-process.asp
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005 | Lincoln, NE 68509-5005
402.471.2847
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Nevada Commission on Postsecondary Education
2800 E. St. Louis | Las Vegas, Nevada 89104
702.486.7330
http://cpe.nv.gov/Students/Students_Home/
State of New Hampshire Department of Education
101 Pleasant Street | Concord, NH 03301
603.271.3494
https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx
New Jersey Office of the Secretary of Higher Education
PO Box 542 | Trenton, NJ 08625
609.292.4310
https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
New Mexico Higher Education Department
2044 Galisteo Street | Santa Fe, NM 87505
505.476.8400
https://hed.state.nm.us/students-parents/student-complaints
New York State Education Department
89 Washington Ave. | Albany, NY 12234
518.486.3633
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
North Carolina Post-Secondary Education Complaints
University of North Carolina System Office
910 Raleigh Road | Chapel Hill, NC 27514
919.962.1000
https://www.northcarolina.edu/post-secondary-education-complaints/
North Dakota Department of Career and Technical Education | Educational Equity, Private Postsecondary Institutions, and Special Populations
State Capitol 15th Floor | 600 East Boulevard Avenue, Dept. 270 | Bismarck, ND 58505-0610
701-328-2678
https://www.cte.nd.gov/sites/www/files/documents/PrivatePS/NDSBCTE_Student_Complaint_Procedure.pdf
Ohio Department of Higher Education
25 S. Front St. | Columbus, Ohio 43215
614.466.6000
https://www.ohiohighered.org/students/complaints
Oklahoma State Regents for Higher Education
655 Research Parkway, Ste 200 | Oklahoma City, OK 73104
405.225.9100
https://www.okhighered.org/resources/student-complaint-form/
Oregon Higher Education Coordinating Commission
3225 25th Street, SE | Salem, OR 97302
503.947.5925
https://www.oregon.gov/highered/about/Pages/complaints.aspx
Pennsylvania Department of Education
333 Market Street | Harrisburg, PA 17126-0333
717.783.6788
https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx
Puerto Rico Council on Education
PO Box 19900 | San Juan, PR 00910-1900
787.722.2121
http://www.ce.pr.gov/
Rhode Island Board of Governors for Higher Education
Shepard Building | 80 Washington Street | Providence, RI 02903
401.456.6000
https://riopc.edu/policies/student-complaint-procedures/
South Carolina Commission on Higher Education
1122 Lady Street, Suite 300 | Columbia, SC 29201
803.737.2260
https://che.sc.gov/sites/che/files/Documents/Institutions%20and%20Educators/Complaint_Procedures_and_Form.pdf
South Dakota Board of Regents
306 East Capitol Ave., Suite 200 | Pierre, SD 5750
605.773.3455
https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Documents/Complaint%20Form%20-%20SD-SARA.pdf
Tennessee Higher Education Commission Division of Postsecondary School Authorization
Attn: Complaints | Parkway Towers | Suite 1900
404 James Robertson Parkway | Nashville, TN 37243-0830
615.741.3605
https://www.tn.gov/thec/for-students-and-families/transcript-requests-and-institution-complaints.html
Texas Higher Education Coordinating Board
1200 E. Anderson Lane | Austin, TX 78752
512.427.6101
http://www.highered.texas.gov/links/student-complaints/
Utah System of Higher Education
60 South 400 West | Salt Lake City, Utah 84101
801.321.7200 | 800.418.8757
https://ushe.edu/office-of-commissioner/state-authorization-ut-sara/
Vermont Agency of Education
1 National Life Drive | Montpelier, VT 05620-2501
802.828.1130
https://education.vermont.gov/documents/postsecondary-program-complaint-resolution
State Council of Higher Education for Virginia
101 N. 14TH Street | James Monroe Building | Richmond, VA 23219
804.225.2600
https://www.schev.edu/students/resources/student-complaints
Washington Student Achievement Council
917 Lakeridge Way SW | Olympia, WA 98502
360.753.7800
https://wsac.wa.gov/student-complaints
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard East | Ste 700 | Charleston, WV 25301-2800
304.558-2101
http://www.wvhepc.edu/wp-content/uploads/2019/07/Student-Complaint-Process.pdf
Wisconsin Department of Safety and Professional Services
4822 Madison Yards Way | Madison, WI 53705
608.266.2112
https://dsps.wi.gov/Pages/Programs/EducationalApproval/EAPFileAComplaint.aspx
Wyoming Department of Education
122 W. 25th Street, Suite E200 | Cheyenne, WY 82002-0050
307.777.7675
https://edu.wyoming.gov/wp-content/uploads/2021/10/Student-Complaint-Process.pdf